Privacy Policy - Last Updated 10/7/2025

1. Overview

Legacy Distilling, LLC (doing business as Painted Stave Distilling) values your trust and privacy.
This Privacy Policy explains how we collect, use, store, and share your information when you interact with us online, in-person, or at events.

By using our website, signing up for communications, or making a purchase, you agree to the terms outlined below.

Our products and communications are intended for adults 21 years of age or older. If you are not of legal drinking age in your jurisdiction, please do not use our website or provide personal information.

2. Information We Collect

We collect personal information to provide better service, fulfill orders, and improve your experience.
This may include:

Information you provide directly:

  • Name, email address, and phone number

  • Billing and shipping addresses

  • Purchase and order details

  • Event registration details

  • Preferences and feedback

  • Opt-ins for marketing or newsletters

  • Age verification (where required by law)

Information collected automatically:

  • Browser type, device type, and IP address

  • Pages visited, time spent, and clicks

  • Cookies and tracking pixels (see Section 3)

  • Approximate location via IP address

  • Painted Stave Distilling's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

Information from third-party tools:

We use trusted service providers, including:

  • Square, Inc. for payments, event bookings, digital receipts, and marketing

  • Klaviyo, Inc. for email and SMS marketing, website analytics, and customer insights

These partners may collect information through checkout forms, sign-ups, or cookies on our website. Their collection and use of data are governed by their respective privacy policies:

  • Square Privacy Notice

  • Klaviyo Privacy Notice

3. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your experience.
These small data files help us remember your preferences and understand how visitors use our site.

Types of cookies we use:

  • Essential cookies – required for site functionality and security.

  • Performance/analytics cookies – to improve content, usability, and visitor experience.

  • Marketing cookies – to deliver relevant ads and track marketing effectiveness (including Square and Klaviyo pixels).

You can adjust your cookie settings in your browser or decline cookies through your browser preferences. Please note: some site features may not function properly without cookies.

4. How We Use Your Information

We use your information to:

  • Process orders, payments, and event bookings

  • Send order confirmations, digital receipts, and reminders

  • Send marketing emails and text messages (with your consent)

  • Improve our website, products, and customer experience

  • Personalize promotions and recommendations

  • Prevent fraud and comply with legal obligations

We will only use your data for legitimate business purposes or when required by law.

5. How We Share Information

We may share your information with:

  • Service providers (e.g., Square, Klaviyo, shipping providers, analytics tools) who help operate our business

  • Legal or regulatory bodies when required to comply with laws or protect rights and safety

  • Marketing partners who help us send communications or measure campaign performance

  • Business transfers (e.g., merger, sale, or reorganization), where data is transferred securely

We do not sell personal information for money.
We may share anonymized or aggregated data that cannot identify you personally.

6. Data Retention

We keep your information as long as needed for the purpose it was collected, including:

  • Order fulfillment and accounting

  • Marketing preferences (until you unsubscribe)

  • Legal or tax obligations

When no longer necessary, we securely delete or anonymize your information.

7. Your Rights and Choices

Depending on your location, you may have rights such as:

  • Accessing the information we hold about you

  • Requesting corrections or deletion

  • Withdrawing consent for marketing

  • Opting out of promotional emails (via the “unsubscribe” link)

  • Opting out of text messages (by replying “STOP”)

For privacy requests, contact us at hello@paintedstave.com.

8. Security

We use reasonable technical and organizational measures to protect your personal data, including encryption, limited access controls, and secure servers.
However, no system is 100% secure. If a data breach occurs, we will notify affected users as required by law.

9. Third-Party Links

Our website may include links to third-party sites (for example, partner events or social media).
We are not responsible for the content or privacy practices of those sites.

10. Children’s Privacy

We do not knowingly collect or store information from anyone under 21 years old.
If we discover such data has been collected, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically.
The most recent version will always be available on our website with the updated effective date.
We encourage you to review this page occasionally to stay informed about how we protect your data.

12. Contact Us

For questions, concerns, or data requests, please contact:

Legacy Distilling (DBA Painted Stave Distilling)
106 W. Commerce St. , Smyrna Delaware, 19977
📧 hello@paintedstave.com